Overview & Reviews

User Reviews:

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  Enjoying new RX! - 2016 Lexus RX 350
  By Don K - February 11 - 9:26 pm

  Ill start out by saying that this is my fourth 350RX and I have now had it for only 3 days. The first three RXs (2002, 2006 and 2010) were nothing short of fantastic. Only one repair on any of them that cost more than $1000. I will also admit I hated the look of the front end of this new RX so I shopped around for 3 months, looking at BMW, Mercedes, Volva and Audi. As time went on, I did warm up to the front end look. The sides and rear of the car, along with the interior is second to none. I find the acceleration more than acceptable - it is an SUV, not a sports car. It drives considerably smoother and quieter than my previous RXs and it is very agile. The technology is a bit overwhelming but Im working through that. Practically everything can be done via voice - you can tune the radio or change the interior temperature, all by voice. The GPS is a bit slow, expecially when you deviate from the originally planned route. The seating exceptionally confortable. We purchased this from a dealer that is 5 hours away (closest dealer is 3 hours) and driving it home was a pleasure. The attention to detail is off the hook - the way the leather and other materials come together is awesome. I have the safety plus sytem, and it is wonderful. The cruise control is easy to use (same as previous years) and the new safety plus is easy to figure out. Sometimes I would get behind someone going 65 when I had set it to 72 and the car would start slowing down, matching their speed. The minute I moved into the left lane, it accelerated by up to my set speed. Worked the way it was supposed to......I just had to get used to moving over into the passing lane before I got too close to a slower moving vehicle. The sound system is a wow! You can really rock out in this thing. I put the soundtrack from Pirates of the Carribean on from my cell phone via bluetooth and it sounded amazing. The whole car was vibrating from the bass and it was not turned up very loud. All in all, I am very impressed with this vehicle. The improvements over the past 6 years is unbelievable. I really like the look of the BMW X3 or X5, but in hindsight they are very conservative in design. Beautiful vehicles, but the changes each year are slight. With the RX, the look is bold and edgy. I could not be more happy that I went with the RX and would do it again in a heartbeat.

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  Drone noise, vibration, buzzing - 2016 Lexus RX 350
  By Robert - February 8 - 5:31 pm

  If anyone is sensitive to noise, vibration, buzzing feel, then look elsewhere!! I suggest anyone to test drive this car long enough to feel everything that I mentioned befores you decide buy this Lexus, I am very disappointed, frustrated that I had not done so..only trusting Lexus quality. The service department has no clue to how to address this issue, so they are only denying that there is this issue. I can only say that all this noise and vibration is driving me crazy everyday!!!

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  I like so much great car - 2016 Lexus RX 350
  By Helen Tran - December 12 - 8:29 am

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  Happy with my 5th Lexus Rx350 - 2016 Lexus RX 350
  By Keith Vinnecour - November 14 - 5:53 pm

  I am happy with the deal I received at Keys Lexus, which was not matched by a local dealer or three that were recommended by Edmunds. I would have liked different interior choises. I could not get grey, what I wanted and so I chose Palomino. This came with brown dash, which I am less than thrilled with. The car drives and handles superbly and the ride is the best of all of the RX 350s I have owned. I would have loved to have more technology, but they were cost prohibitive for me. My last one only got 17 MPG and I am hoping for much better mileage in this car. I have not owned the car long enough to rate this car correctly.

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  Lexus - 2016 Lexus RX 350
  By Marie Phillips - July 25 - 9:49 am

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  noisy car - 2016 Lexus RX 350
  By Raymond S. - May 10 - 7:56 am

  Car has an annoying drone noise when starting up and driving. Was told it was the exhaust and Lexus was designing a new system which when available would be installed. Have not been notified yet after 4 months. Intend to check with dealer to see what is happening. My guess is that if they are serious, the new system will be on the 2017 models and will then be available to be replaced on the 2016 cars for the people who complain.

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  Try Again 2016 RX - 2016 Lexus RX 350
  By mrnew2008 - May 2 - 9:49 pm

  I own a 2008 & 2013 RX; I had my 2013 serviced and they gave me a 2016 RX as a loaner. I am not happy with the UGLY black plastic around the wheel wells of the 2016 as it looks so cheap for a luxury car. The front seats are so hard that my back and buttocks were hurting even after trying to adjust the seating. The navigation and entertainment is difficult to operate while driving. I dont have this issue in my 2008 or 2013. The engine noise while accelerating is horrible; it sounds like 4cyl engine struggling to move the car. This is not something that I would expect from Lexus. The inside looks absolutely fantastic; however using the technology is difficult. The AC sounds as if its about to blow me away; however, living in Houston, TX I can appreciate that it cools very quickly as our summers can be brutal so I can deal with the noise (i guess). My 2008 is not as noisy but it does take a minute to cool off in Texas heat. I hope Lexus makes some changes to the 2017 RX as I will not purchase this generation RX.

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  Somewhat disappointed - 2016 Lexus RX 350
  By J. Liu - February 27 - 11:46 am

  Like many of the loyal Lexus owners. This is my 3rd RX 350. This is the first time Ive written any review on the RX 350. The previous were 2011 and 2015 version. They both were great. Although I did read all the negative comments, but, I still went for this 3rd RX 350, thinking, it cant be that bad. Well, after one week in this vehicle, I can now see and feel all the complaints in the previous reviews. Pros: Sportier Look, mean looking Grill, Excellent Interior Finish, I just had it one week, could not comment on the Reliability. But, the same Lexus quality, is apparent in this vehicle. Great Warranty and Service of the Lexus dealership. Cons: 1. Navagation and Audio control function logics SUCKS ! ITS COMPLICATED AND DIFFICULT, and operation very illogical. Dont even think about making changes, delete, during driving. The difficulty in operating the navigation system, makes it very hazardous during driving. Id give this a 1 star .... Very poor. What happened here ? Why didnt the Lexus design engineers adopt to the simple, mature, and logical operation commands of the current GPS in the market place ? This is a major disappointment. Although I love the 12" display. But, the operation and controls simply way too cumbersome and poorly designed. 2. Audio control, complicated and difficult to set and navigate during driving. And not responsive at all. there seemingly a few seconds delay, previous Lexus version, the response was swift and quick. Very poor design. It makes the operation very frustrating, and takes the enjoyment out of music. 3. The little mouse pointer.....You have to be EXACTLY AND PRECISELY dead-on, and the pointer is so so so so sensitive, very difficult to land exactly on the target. Very bad design. Very distracting, especially during driving. Dont attempt to operate this during driving, very hazardous. My other car is a BMW, the control is so much easier and accurate to operate. Lexus, Lexus, whats gotten into you ! ? 4. The doors are very heavy to open and close, comparing to previous models. 5. The gear shifting in all my previous RX 350 are smooth as silk. Although there were noise, it was more like the exhaust noise. But, in the 2016 RX 350, the noise. Especially during start-up acceleration , the humming sound from the engine seems louder, but, the worst part, is the gear shift are a bit rough, and no longer smooth. The 2015 RX350 and my BMW 5 series, the gear shifts very quiet, and so smooth, its hardly noticeable. But, this 2016 RX 350, it is very noticeable. Well, after all this is said, this is still a good SUV to have. Im just a bit disappointed and a bit anxious to finish the current lease of my RX 350, and move on to the next one. Hopefully a much better car in the future.

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  Love it - 2016 Lexus RX 350
  By C a - December 30 - 10:08 pm

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  Lexus losing its status - 2016 Lexus RX 350
  By James - December 13 - 6:41 pm

  4th Lexus owned and by far the worse. Our 2007 RX 350 was and is amazing. 175k miles and still running strong. After only 4 months and approximately 6k miles we want to trade this end for something that works like the Lexus cars we are accostumed to. Navigation with voice recognition is absolutely a waste of money. Doesnt recognize common language words and is super frustrating. Rides like a truck. One reason we selected RX 350 over the 4Runner was for a car like ride. Last comment is in regards to Entune. Toyota needs to let technology companies do what they do better. Adopt Apple Car play!